Privacy policy

Last updated: October 26, 2026

This Privacy Policy describes how Outlet Miami (the "Site", "we", "us", or "our"), operating at outletmiami.shop, collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the Site.

1. Information We Collect

We collect personal information about you from a variety of sources depending on how you interact with our Site.

  • Order Information: When you make a purchase or attempt to make a purchase, we collect:

    • Full name, billing address, and shipping address.

    • Payment information (including credit card numbers, managed securely through our encrypted payment processors).

    • Email address and phone number.

    • Order history and transaction details.

  • Account & Communication Information:

    • Username, password, and account settings (if you create an account).

    • Records and copies of your correspondence if you contact customer support.

  • Device & Usage Information: When you access the Site, we automatically collect:

    • Device attributes (IP address, operating system, browser type and version).

    • Usage details (time zone, pages visited, search terms, referring URLs, access times).

    • Cookies, log files, web beacons, tags, or pixels.

2. How We Use Your Personal Information

We use your personal data to provide products, fulfill our contract with you, and operate our business effectively:

  • Order Fulfillment: Processing payments, arranging shipping, generating invoices, and providing order confirmations and shipping updates.

  • Customer Support: Responding to inquiries, processing returns or warranty claims, and managing account services.

  • Security & Fraud Prevention: Detecting, investigating, and preventing fraudulent transactions or unauthorized access.

  • Marketing & Advertising: Sending promotional emails, newsletters, or targeted advertisements based on your preferences (you may opt out at any time).

  • Analytics & Performance: Analyzing traffic patterns and site performance to improve site navigation, product catalog, and user experience.

3. Cookies and Tracking Technologies

We use cookies to maintain your session, keep items in your shopping cart, and personalize your experience:

  • Essential Cookies: Necessary for the technical operation of the storefront and checkout.

  • Analytics Cookies: Help us understand how visitors interact with our pages so we can optimize site architecture.

  • Marketing/Targeting Cookies: Track your browsing across websites to deliver relevant advertisements through advertising partners.

You can manage or disable cookies through your browser settings. Please note that blocking essential cookies may disrupt standard shopping features.

4. Sharing Personal Information

We share your personal information with third parties only to help us operate our business, fulfill orders, and comply with applicable laws:

  • Service Providers: Third parties who perform services on our behalf, including:

    • E-commerce platform infrastructure (Shopify).

    • Payment gateways (e.g., Stripe, PayPal).

    • Warehousing, fulfillment, and shipping couriers (e.g., USPS, UPS, FedEx, DHL).

    • Marketing automation, email marketing platforms, and customer service desks.

  • Legal Compliance: When required by subpoena, search warrant, court order, or applicable regulations, or to protect our rights, property, and safety.

  • Business Transfers: In the event of a merger, acquisition, restructuring, or asset sale, customer records may be transferred as a business asset.

5. Data Retention

When you place an order through the Site, we maintain your Order Information for our records unless and until you ask us to erase this information, subject to statutory retention obligations (e.g., tax, legal compliance, and accounting records).

6. Your Privacy Rights

Depending on where you reside (including California, other US states, the EU/EEA, or the UK), you may have certain rights regarding your personal information:

  • Right to Access: Request access to the specific categories and pieces of personal data we hold about you.

  • Right to Rectification: Request correction of inaccurate or incomplete information.

  • Right to Deletion: Request the erasure of your personal data under certain conditions.

  • Right to Opt-Out of Sale/Sharing: We do not sell personal data for monetary consideration. If you wish to opt out of cross-context behavioral advertising, you can submit an opt-out request or adjust your cookie preferences.

  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your statutory privacy rights.

To exercise any of these rights, please contact us via email at privacy@outletmiami.shop.

7. Security Measures

We employ commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, destruction, use, modification, or disclosure. All checkout transactions are secured using Transport Layer Security (TLS/SSL) encryption.

8. Children’s Privacy

Our Site is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you believe your child has provided us with personal data, please contact us immediately to request its deletion.

9. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect operational, legal, or regulatory changes. Any updates will be posted directly to this page with an updated "Last updated" date.

10. Contact Us

For questions about our privacy practices, requests regarding your personal information, or complaints, please reach out to:

  • Store Name: Outlet Miami

  • Domain: outletmiami.shop

  • Email: privacy@outletmiami.shop (or support@outletmiami.shop)

  • Mailing Address: 8400 NW 36th St, Suite 450, Miami, FL 33166, United States